Umnumzane Oyingozi: Ikulindele ICT

Okubalulekile

Umnumzane Oyingozi ulawula izinsizakalo ze-ICT nokuhlobana ne-vendor ku-GPAA, edinga ikhwalifikesheni ye-IT neminyaka eyisithupha yohlelo.

Izidingo

• Ikhwalifikesheni efanelekile ye-National Diploma/Degree eminyakeni entathu emaphethelweni e-Information Technology/BSc (Computer Science);
• Bcom (Information Systems) noma ikhwalifikesheni elinganayo (okungenani amaphuzu angu-360).
• Ubunzima obungenani iminyaka eyisithupha (6) emaphethelweni e-ICT, kunye neminyaka entathu (3) kuhubezi noma ubunzima bendlela exhashalazayo.
• Ikhwalifikesheni ye-ITIL v3 nokwethembekela kwe-Customer Service kuzoba isivantage.
• Ikhowuti lomsebenziswa ikhompyutha enezistimu ezemihla emihla ze-Microsoft Office.
• Ulwazi lwe-TCP/IP LAN, VPN, WAN nokuxhumana kwe-Wireless kwakhona kukhompyutha nokuLinux naMS, kubalwe neFirewall, inkunzi yokuthintela, SSL/H ne-NAS/SAN.
• Ulwazi lweMayinfreyimu, Citrix neWintel neLintel yamadatasentari (MOM, WSUS, Active Directory, Windows XP, Unix, Linux, Oracle, Hypervisor neVMS).
• Ulwazi lwesindlela esehle ekuthenga kwehardware nesoftware nemisebenzi yeThekhnoloji ehlobene nayo.
• Ulwazi lwezidingo zeThekhnoloji zemaKhonkwayo amahlangene nendlela yokusebenza engatholakala.
• Ulwazi lokusekela ikisipilisheni ye-Business kubalwe ne-escalations nokuthulukanika kwezimbangela.
• Ulwazi lweMithetho, isibonelo, nokuphathwa ngawo mthethweni wobukhosi wezeukulandelana ze-Government finance (PFMA) SITA Act, electronic Communication Act, njll.
• Ulwazi lwekisipilisheni ye-Business (izidingo ze-Business Continuity kugxile ekusulindweni nekwazeka ekushintsheni kahle).
• Ulwazi lwePrince noma i-PMBOK indlela yokulawula iprojekiti.
• Ulwazi lwe-Natural Adabas, Oracle, Linux, Java, J2EE ne-PCVS isoftware yokuthatha isinyathelo esiguquguqukayo.
• Izinga eliphezulu lokuxhumana.
• Ukulawula iprojekiti.
• Ukunquma ngokustrateji. Inhlanhla. Ukuhlanganyela. Ukunikezela. Umqondo.
• Ukuqonda izilulumanzi. Umsulwa.
• Ikhono lokubona umfanekiso omkhulu.
• Isikweletu esikhokhisayo.
• Indlela ye-Customer Service Orientation.
• Ikhono elingile.

Umsebenzi

• Umuntu ozozithathe le-post uzobuthaka ezintweni ezihlukahlukene okusabaleka kuhlanganisiwe lokhu okulandelayo: Lawula ukunquma phakathi kwe-GPAA ne-Service Providers: Hlanganyela kubantu bonke abaqondene nokukhiqiza i-catalogue ye-service.
• Lawula futhi ulukalukathe i-catalogue ye-ICT service.
• Qonda nokubheka ukunikezela kwezinhlelo ezintsha neminqubo eboshwe kwisetiyiphu ye-service delivery (COBIT naITIL).
• Hlanganyela kubo bonke abaqondene ngaphakathi naphandle, kubalwe ne-suppliers, abaqhubi bokuthunyelwa abantu lokuthunjwa (amathufi) ukuze waqonde i-SLA'S ne-OLA'S ngaphambi kokuqala nokumva isikhathi esicatshulwe ngaphakathi.
• Sebenza ne-Senior Management ukuze upakisele, umvume futhi kuhle izinsizakalo ze-IT kumSebenzano wezingela zokunika umsebenzi.
• Hlanganyela kubalawuli bonke be-ICT ukwakha amarepo e-service compliance.
• Nikeza umthelela kumithetho yonkana emaphethelweni e-ICT service delivery.
• Kulindelela indawo ye-service deficiency ukuze kuyoyiswe.
• Kuxoxiselana ne-CIO emaphethelweni okungimelela umsebenzi.
• Xoxisana ne-vendors, abasetshenziselwa njll. noBafakazi ukuze uzuze ibidhwe ye-ICT nemisebenzi.
• Lawula amakontrakthi nokuhlobana ne-external service providers.
• Sebenza ne-architecture design services team ukuqinisekisa indlela ehlanganyela emaphethelweni ekuthuthukiseni thekhnoloji ye-ICT.
• Hlonipha ukunikeza amarepo eminyaka amathufi.
• Lawula amathulukanika e-audit yeyunithi nokuthi kungenani.
• Qonda, ukunikezela nokusebenzisa iminqubo ye-ITIL etholakele eserwini lama-Service Management ukunikeza isekelo esilungile ku-GPAA: Qinisekisa umbiko we-incident management, Request Fulfilment, ne-Problem management policies, processes ne-procedures.
• Hlonza iplathefomu yokwazela iminqubo etholakala ukunikeza uthwasa lwayo kubo bonke abantu be-ICT nekugcinela isinyathelo.
• Qinisekisa iminqubo yasekhaya ye-GPAA ilandela izindlela ezitholakele emhlanganweni nabakwaziyo.
• Nikeza umthelela emaphethelweni wokunikezela kwe-ICT komncane lapho izinga le-incident, imikelo yomsebenzi, nokuthulukanika kwezimbangela.
• Qinisekisa umuntu onamandla anothi ine-ITSM tool ukukulawula umsebenzi.
• Nikeza isekelo ekuthuthukiseni iminqubo ye-ICT service projects: Kuxoxisana ne-CIO ekuthuthukiseni iminqubo ehlobene nokunikezela umsebenzi.
• Hlanganyela kubo bonke abaqondene ngaphakathi naphandle, kubalwe ne-suppliers, abaqhubi bokuthunyelwa abantu lokuthunjwa (amathufi) ukuqinisekisa okunikezela kwemisebenzi esilungile.
• Siza ekuthuthukiseni nekugcineni inkqubo ye-service recovery fallover plan kubo bonke i-Business Information Systems (BIS) e-GPAA.
• Hlonza, qonda, futhi sebenzisa izimfihlo ethile ezisebenzayo nesethubeni semali ukuze kuyoyiswe nokuthuthukiswe okunikezela kwemisebenzi.
• Phenyela thekhnoloji esha e-Information technology futhi nikeza izincomo ku-CIO ukuze kusekele indlela yokustrateji yeyunithi nobusha.
• Nikeza isiqalo ekuphathweni kokustrateji/okusebenzayo kweyunithi: Qonda amarepo azanele okusebenzayo, eminyaka eyisithupha angaphansi nokwanele ngononyaka.
• Zikalele ekushintshweni kwimikhakha ephikisanayo nemithetho, ukuze wethule izincomo lapho umthetho nemkhakha kudingeka ukushintshwe.
• Qonda, kuthuthukise futhi ukunikezela umthetho, iminqubo, nemikakha efanele neyunithi futhi kuthuthukise okunikezela kwemisebenzi.
• Hlanganyela nabaqondene ngaphakathi naphandle ukuqonda izinhlelo ezintsha nemikakha, okumvumelele ukuphakelela kweminye imikhakha.
• Lawula bonke izinsiza zeyunithi: Lakaza, umvume futhi lawula inganekwane yabantu abazimisele kuwe, kuqinisekisa kuhambisana nelenqobe elenqobekile.
• Nikeza umsebenzi ngokwemali yokumuntu, ikhono lokusebenza nokuthuthukiswa kwokusebenza.

Indlela yokukhumbula

To apply visit: https://erecruitment.gpaa.gov.za/

Imibuzo: Sibekezelo Mthembu Tel No: (012) 319 1275 Enquiries.erecruitment@gpaa.gov.za

Amanothi

One permanent position of Deputy Director: ICT Management is currently available at the Government Pensions Administration Agency. Effective from 19 June 2026, the GPAA now utilises an e-Recruitment System which means all applicants must login/register to apply for positions, we only accept e-Recruitment online applications. The applicant’s profile on the e Recruitment is equivalent to the newly approved Z83, and it is the responsibility of applicants to ensure their profiles are fully completed or their applications will not be considered, as per the DPSA Practice Note. Certain documentation will still be required to be uploaded on the system such as copies of all qualifications including National Senior Certificate/Matric certificate, ID, etc., however these documents need not be certified at point of application, however certification will be required prior to attending the interview. The candidate must agree to the following: Shortlisted candidates must avail themselves for a virtual or in-person panel interview at a date and time determined by the GPAA. Please note: All shortlisted candidates, including the SMS, shall undertake two pre-entry assessments. One will be a practical exercise to determine a candidate’s suitability based on the post’s technical and generic requirements and the other must be an integrity (ethical conduct) assessment. It should be noted that the GPAA does not support the use of Artificial Intelligence (AI) in any of its recruitment and selection processes and will disqualify an application if it picks up the use of AI when completing assessments without acknowledging the source of information. Successful completion of the Nyukela Public Service SMS Pre-entry Programme as endorsed by the National School of Government, available as an online course on https://www.thensg.gov.za/training-course/sms-pre-entry-programme/, prior to finalisation of appointment, is a requirement for all SMS positions. All shortlisted candidates for SMS posts will be subjected to a technical exercise and interview. Following the technical exercise and interview, a maximum of three (3) SMS candidates will undergo psychometric assessments to assess cognitive capabilities, behavioural preferences, emotional intelligence, and integrity. Applicants must note that pre-employment checks and references will be conducted once they are short-listed and the appointment is also subject to a positive outcome on these checks, which include but not limited to: security clearance, security vetting, qualification/study verification, citizenship verification, financial/asset record check, previous employment verification and criminal record. Applicants will be required to meet vetting requirements as prescribed by Minimum Information Security Standards in line with the new DPSA Directive effective 01 April 2024. By submitting your application, it also means you consent to the GPAA processing your information for Human Resources Management purposes. It is the applicant’s responsibility to have all their foreign qualifications (this includes O and A level certificates) evaluated by the South African Qualifications Authority (SAQA), at your own expense. Upon appointment, successful candidates will be required to sign a Performance Agreement within 3 months from date of appointment and for candidates whose appointment exceeds 12 calendar months will be appointed on probation for the period of twelve (12) calendar months excluding leave taken as prescribed by Public Service Regulation 68. The status of your application will be visible on the e-Recruitment system. However, if you have not received feedback from the GPAA within 6 months of the closing date, please regard your application as unsuccessful. The candidate must take note: It is the GPAA’s intention to promote equity (race, gender and disability) through the filling of this post(s) with a candidate whose transfer / promotion / appointment will promote representativeness in line with the numerical targets as contained in GPAA’s Employment Equity Plan. Note: The GPAA reserves the right not to fill the below-mentioned posts, withdraw or to put on-hold a position and/or to re-advertise a post. MANAGEMENT ECHELON