Senior ICT Technician

Overview

A senior ICT technician is sought to provide service desk, server and network support at the Central Johannesburg TVET College central office.

Requirements

• A Grade 12 / Senior Certificate.
• A recognised three-year National Diploma / Degree in Information Technology, Computer Science or equivalent NQF Level 6 qualification, ITIL V3/V4 Foundation or COBIT and Server Administration Certification are required.
• Candidates must have at least three years’ relevant experience in ICT support and hands on server experience, a valid driver’s licence, and proven experience in hardware, software, networking and ICT infrastructure support.
• Knowledge of server administration, desktop support, Wi-Fi, Active Directory, DHCP, VoIP, ICT security, help desk operations and second line IT support is essential.
• Relevant ICT certifications such as CCNA, MCSE, HCIA, VMware, Microsoft Windows Server Hybrid Administrator Associate and CompTIA Security+ will be an added advantage.
• Strong communication, customer service, problem-solving, planning and time- management skills, as well as the ability to work under pressure and extended hours when required, are essential.

Duties

The successful candidate will be responsible for managing and providing service desk, desktop, second and third-line ICT support; installing, maintaining and troubleshooting ICT hardware, software, network infrastructure, Wi-Fi, servers, Active Directory, DHCP and VoIP systems; supporting ICT security, backups and asset management; liaising with service providers on technical support, maintenance, upgrades and licences; user support and awareness initiatives; compiling ICT reports and technical information to the relevant manager; supporting ICT projects and infrastructure improvements; supervising and monitoring ICT Technicians; prioritising, resolving and escalating ICT incidents and requests; contributing to the continuous improvement of ICT services, systems, infrastructure and digitalization processes.

How to apply

The Central Johannesburg TVET College (CJC) invites applicants to apply online on the New Z83 form by clicking on this link https://cjcz83.ngnscan.co.za/apply

Enquiries: Mr MB Khakhu Tel No: (011) 351 6000

Notes

Apply and follow the easy prompts/instructions. If you apply for the first time, you will be required to register by clicking the register button to register. After registering, you will be allowed to log in and apply for your chosen post (s). Upload the supporting document namely, a comprehensive CV and any other document (where required). A fully completed and signed Z83 form, and a detailed Curriculum Vitae will be considered. Only shortlisted candidates will be required to submit certified documents/copies of qualifications and other relevant documents to support the application on or before the day of the interviews. The shortlisted candidates will also be requested to submit confirmation or service letter from their previous employer, confirming their employment status/ history. It is the applicant’s responsibility to have foreign qualification(s) evaluated by the South African Qualifications Authority (SAQA). Candidates whose appointment promote representativity in terms of race, gender, and disability will receive preference. All shortlisted candidates shall undertake two pre-entry assessments. One will be a practical exercise to determine a candidate’s suitability based on the post’s technical and generic requirements and the other must be an integrity (ethical conduct) assessment. The successful candidate(s) will be required to sign an annual performance agreement, disclose his/her financial interests, and be subjected to security clearance. If you have not been contacted within three (3) months of the closing date of this advertisement, please accept that your application was unsuccessful. The college reserves the right not to make appointment. Suitable candidates will be subjected to personnel suitability checks (criminal record check, citizenship verification, qualification/study verification, and previous employment verification). Applications received after the closing date will not be considered. CJC is committed to providing equal opportunities and practising affirmative action employment. It is our intention to promote representativity in terms of (race, gender, and disability) in the organisation. Employment Equity principles will be applied in accordance with the Departmental Employment Equity Policy, taking into consideration the applicable equity targets, representativity, and legislative requirements. Due to the college financial constraints, candidates will be responsible for their traveling and accommodation.