Deputy Director: S/dir: ECD Centres - Conditional Grant

Overview

Deputy Director for ECD Centres Conditional Grant at the Mpumalanga Department of Education Head Office, overseeing provincial eCares system performance and user support.

Requirements

• A SAQA recognised three-year post-matric qualification (NQF Level 7) in Information Systems / ICT / Computer Science / Data or related field. 7 years’ relevant experience in Systems Administration and user support.
• Valid driver's license.
• Knowledge of Cloud-based system operations.
• Knowledge of the provincial EMIS environment and/ or ECD system landscape.
• Knowledge of database management.
• Knowledge of business intelligence reporting.
• Skills should include User Acceptance Testing (UAT) and training facilitation as well as data reporting and system usage monitoring.
• Strong analytical, data manipulation and reporting skills (Excel advanced level).
• Ability to coordinate multi-level stakeholders (national, provincial, district).
• Problem-solving ability, attention to detail, customer service orientation.
• Ability to work independently and travel extensively.
• Condition: Appointment will be subject to competency assessment.
• All shortlisted candidates, including the SMS, shall undertake two pre-entry assessments.
• One will be a practical exercise to determine a candidate’s suitability based on the post’s technical and generic requirements and the other must be an integrity (ethical conduct) assessment.

Duties

• Provincial eCares system use and performance management.
• Leading provincial support for system usage, performance and adoption.
• Monitoring user compliance with system functionality and data workflows.
• Advocating system utilisation for decision-making.
• User support and access management.
• Managing first line helpdesk support for PED users.
• Managing user access, roles and permissions.
• Escalating issues promptly to national and service providers.
• User training and capacity building, which entails conducting ongoing training on: New releases;
• Functional improvements;
• Reporting and dashboards.
• Supporting districts and circuits to drive usage.
• Leading provincial testing of system releases and updates.
• Developing test plans, recording User Acceptance Testing (UAT) outcomes, and submit feedback to developers.
• Validating system enhancements before deployment.
• Identifying and resolving technical issues affecting provincial users.
• Maintaining alignment between eCares and EMIS Masterlists.
• Validating EMIS number allocation in eCares.
• Supporting provincial reporting needs and accuracy.

How to apply

The Mpumalanga Department of Education awaits applications from suitably qualified and experienced persons for appointment to positions, as set out below: Should be uploaded via the following link https://erecruitment.mpg.gov.za

Enquiries: Mr. EK Siwela Tel No: (013) 766 5922

Notes

Appointment will be subject to competency assessment. Shortlisted candidates will be subjected to a technical exercise that intends to test relevant technical elements of the job. Following the interview and technical exercise the selection panel will recommend candidates to attend a generic managerial competency assessment (in compliance with the DPSA Directive on the implementation of competency based assessments). The competency assessment will be testing generic managerial competencies using the mandated DPSA SMS competency assessment tools. Applications should be submitted on the latest Form Z.83, obtainable from any Public Service Department. Applications must in all cases be accompanied by a recently updated comprehensive CV only. Only shortlisted candidates for a post will be required to submit certified copies of qualifications, identity document and driver’s license on or before the day of the interview following communication from the relevant HR section of the Department. The filling of posts will be done in terms of the Department’s approved Employment Equity Plan. Due to ongoing internal processes, the Department reserves the right to withdraw any post at any time. The Department reserves the right to verify the qualifications of every recommended candidate prior to the issuing of an offer of appointment. All short-listed candidates will be subject to a vetting process prior to appointment. If no response is received from Mpumalanga Department of Education within 90 days after the closing date of the advertisement, applicants must assume that their application was not successful. All shortlisted candidates, including the SMS, shall undertake two pre-entry assessments. One will be a practical exercise to determine a candidate’s suitability based on the post’s technical and generic requirements and the other must be an integrity (ethical conduct) assessment. Enquiries should be directed to 013 766 5524/5175/5267/5458/5350: Ms. NP Magagula / Ms. SL Mkhatshwa / Ms. SR Ndzinisa / Mr. X Sifunda, YT Mthethwa - HR Recruitment. MANAGEMENT ECHELON