Senior Admnistrative Officer: Basic Conditions of

Overview

Senior Administrative Officer managing basic conditions of service and housing benefits for government pensions administration.

Requirements

• A relevant three-year National Diploma/Degree in Human Resources or equivalent qualification within Human Resources Management, (at least 360 credits).
• Minimum three (3) years’ appropriate experience within the Human Resource environment with specific focus in Basic Conditions, of which 2 years supervisory role within Human Resource environment OR Five (5) years appropriate experience within the Human Resource environment with specific focus in Basic Conditions.
• Computer literacy that would include a high level of proficiency in Microsoft products and PERSAL system.
• Working knowledge of Basic Conditions.
• Working knowledge of PERSAL system.
• Knowledge of Public Service Prescripts and Legislation.
• Knowledge of Human Resources Administration.
• Knowledge of Performance Management.
• Knowledge of Employee benefits.
• Knowledge of Labour Relations.
• Working knowledge of IOD system.
• Computer literacy.
• Organization and coordination skills.
• Customer relations.
• Problem solving. Communications.
• Accuracy, thoroughness, and ability to detect errors.
• Ability to prioritize and meet deadlines.
• Supervisory skills.
• Administration skills.
• Good writing skills.
• Technical PERSAL, IOD system.
• Customer Oriented.
• Ability to communicate at all levels.
• Take responsibility.
• Ability to build strong network relationships.
• Good interpersonal relations.
• Adhering to business ethics. Accountability.

Duties

• The incumbent will be responsible for a wide variety of tasks which includes but are not limited to the following: Monitor the administration of the Basic Conditions of Service Benefits: Supervise housing and state guarantees.
• Ensure correct payment of housing allowance.
• Ensure housing and stop order transactions are approved before the due date.
• Ensure the implementation is communicated.
• Check debt on service termination.
• Supervise and manage Injury on Duty.
• Ensure the correctness of IOD forms.
• Ensure IOD forms are correctly captured on PERSAL and correctly registered on IOD system.
• Ensure all the reports and accounts are captured on PERSAL.
• Supervision of Probation - Ensure the correctness of the probation reports.
• Approve the quarterly reports and confirm the final reports.
• Ensure communication with the parties involved.
• Supervision of the administration of long service recognition - Ensure the processing of long service awards.
• Administration of salary packages of Middle and Senior Management Services - Ensure the implementation of SMS and MMS transactions on the system- new and maintenance, Implement motor finance for SMS.
• Ensure correct updating of personal details.
• Ensure the administration of garnishee and maintenance orders and work confirmation letters.
• Ensure correct Overtime calculations and authorizations are loaded on PERSAL.
• Provide constant assistance, guidance and advice to GPAA employees.
• Facilitate awareness of conditions of service.
• Approve and/or authorize PERSAL transactions.
• Monitor the administration of Leave and PILIR: Ensure recording of incoming leave forms and processing of leave.
• Ensure checking of leave and rectifying errors.
• Ensure correct recommendations on leave and implementation of leave amendments.
• Approve and authorize all leave transactions.
• Ensure reports are drawn quarterly and records are provided to sections and corrective actions are taken.
• Monitor and keep track of compliance from the sections and provide reports to management.
• Ensure that leave audits are finalized within timeframes.
• Ensure recording and allocation of Pilir applications.
• Ensure the Pilir process is finalized within the timeframes.
• Ensure quarterly and annual reports are done within due dates.
• Ensure Pilir head counts and accounts are submitted.
• Ensure recommendations from HRM are implemented and communicated.
• Ensure process of Ill health and medical assessment are implemented and finalized.
• Supervision of staff: Allocate work according to skills and competencies.
• Manage staff performance.
• Develop, train and coach staff.
• Maintain discipline.
• Provide Monthly statistics.
• Ensure that subordinates are informed about changes in work environment or management decisions.
• Maintain discipline.

How to apply

To apply visit: https://erecruitment.gpaa.gov.za/

Enquiries: Sibekezelo Mthembu Tel No: (012) 319 1275 Enquiries.erecruitment@gpaa.gov.za

Notes

One permanent position of Senior Administrative Officer is currently available at the Government Pensions Administration Agency (GPAA): HR Basic Conditions of Employment Unit. Effective from 19 June 2026, the GPAA now utilises an e-Recruitment System which means all applicants must login/register to apply for positions, we only accept e-Recruitment online applications. The applicant’s profile on the e Recruitment is equivalent to the newly approved Z83, and it is the responsibility of applicants to ensure their profiles are fully completed or their applications will not be considered, as per the DPSA Practice Note. Certain documentation will still be required to be uploaded on the system such as copies of all qualifications including National Senior Certificate/Matric certificate, ID, etc., however these documents need not be certified at point of application, however certification will be required prior to attending the interview. The candidate must agree to the following: Shortlisted candidates must avail themselves for a virtual or in-person panel interview at a date and time determined by the GPAA. Please note: All shortlisted candidates, including the SMS, shall undertake two pre-entry assessments. One will be a practical exercise to determine a candidate’s suitability based on the post’s technical and generic requirements and the other must be an integrity (ethical conduct) assessment. It should be noted that the GPAA does not support the use of Artificial Intelligence (AI) in any of its recruitment and selection processes and will disqualify an application if it picks up the use of AI when completing assessments without acknowledging the source of information. Successful completion of the Nyukela Public Service SMS Pre-entry Programme as endorsed by the National School of Government, available as an online course on https://www.thensg.gov.za/training-course/sms-pre-entry-programme/, prior to finalisation of appointment, is a requirement for all SMS positions. All shortlisted candidates for SMS posts will be subjected to a technical exercise and interview. Following the technical exercise and interview, a maximum of three (3) SMS candidates will undergo psychometric assessments to assess cognitive capabilities, behavioural preferences, emotional intelligence, and integrity. Applicants must note that pre-employment checks and references will be conducted once they are short-listed and the appointment is also subject to a positive outcome on these checks, which include but not limited to: security clearance, security vetting, qualification/study verification, citizenship verification, financial/asset record check, previous employment verification and criminal record. Applicants will be required to meet vetting requirements as prescribed by Minimum Information Security Standards in line with the new DPSA Directive effective 01 April 2024. By submitting your application, it also means you consent to the GPAA processing your information for Human Resources Management purposes. It is the applicant’s responsibility to have all their foreign qualifications (this includes O and A level certificates) evaluated by the South African Qualifications Authority (SAQA), at your own expense. Upon appointment, successful candidates will be required to sign a Performance Agreement within 3 months from date of appointment and for candidates whose appointment exceeds 12 calendar months will be appointed on probation for the period of twelve (12) calendar months excluding leave taken as prescribed by Public Service Regulation 68. The status of your application will be visible on the e-Recruitment system. However, if you have not received feedback from the GPAA within 6 months of the closing date, please regard your application as unsuccessful. The candidate must take note: It is the GPAA’s intention to promote equity (race, gender and disability) through the filling of this post(s) with a candidate whose transfer / promotion / appointment will promote representativeness in line with the numerical targets as contained in GPAA’s Employment Equity Plan. Note: The GPAA reserves the right not to fill the below-mentioned posts, withdraw or to put on-hold a position and/or to re-advertise a post. MANAGEMENT ECHELON