Assistant Director: Payments

Overview

Assistant Director overseeing special pension payments administration and beneficiary validation at GPAA.

Requirements

• A relevant three (3) year National Diploma/Degree in Financial Management or equivalent qualification (at least 360 credits).
• Minimum 3-5 years relevant experience, With 2 years Supervisory/Junior management experience. knowledge of Employee benefits. knowledge of Public Finance and Management Act.
• Knowledge of Special Pensions Act.
• Knowledge of GPAA products & services.
• Knowledge of Driving.
• Knowledge of Retirement Fund industry.
• Knowledge of Change Management.
• Analytical skills.
• Customer relations.
• Problem Solving Skills.
• Communication skills.
• Financial management Skills.
• Organisation & Coordination Skills.
• Computer Literacy Skills.
• Motivational Skills.
• Customer Oriented.
• Ability to communicate at all levels.
• Ability to build strong network relationships.
• Work in a team.
• Ongoing personality.

Duties

• The incumbent will be responsible for a wide variety of tasks which include but are not limited to the following: To ensure effective and efficient administration on payment on special pension: Supervise the generation of payment information.
• Validation and confirm particulars of beneficiaries.
• Validate information on payment schedules.
• Ensure that all payment vouchers are countersigned.
• Ensure that all payments are in line with special pensions payment prescripts.
• Supervise the resolution of audit queries related to payment of special pensions.
• Support the authorization of special pensions payment.
• Oversee the implementation of user parameters on CIVPEN system.
• Prepare and present reports efficient administration of payment for special pensions.
• Ensure effective operations management within office payment processes: Implement and maintain an Operational annual performance plan complemented by action plans for service delivery in the unit.
• Provide inputs and advice on policy development and ensure the effective implementation thereof.
• Ensure effective workflow and capacity planning.
• Implement and review all processes to ensure accuracy and efficiency in operations execution.
• Provide senior managers to enable achievement of operational GPAA strategic objectives.
• Implement, interpret and manage statistical information on service standards.
• Implement quality assurance and data quality strategies and actions.
• Implement a risk management plan and report on risk according to the required format.
• Generate and submit reports accurately and timeously.
• Inform the Senior Manager about work progress, problems and corrective measures applied.
• Management and development of staff: Manage the performance of the unit which involves coaching, mentoring and take corrective action where required, develop performance standards and evaluates team and individuals.
• Monitor staff regarding human resources such as leave, recruitment, grievances and discipline.
• Compile the work plans for the unit including the consolidation of the operational plans into the directorate’s overall work plan.

How to apply

To apply visit: https://erecruitment.gpaa.gov.za/

Enquiries: Felicia Mahlaba Tel No: (012) 319 1455 Enquiries.erecruitment@gpaa.gov.za

Notes

One permanent position for Assistant Director: Payment is currently available at the Government Pensions Administration Agency: Special Pensions Unit. Effective from 19 June 2026, the GPAA now utilises an e-Recruitment System which means all applicants must login/register to apply for positions, we only accept e-Recruitment online applications. The applicant’s profile on the e Recruitment is equivalent to the newly approved Z83, and it is the responsibility of applicants to ensure their profiles are fully completed or their applications will not be considered, as per the DPSA Practice Note. Certain documentation will still be required to be uploaded on the system such as copies of all qualifications including National Senior Certificate/Matric certificate, ID, etc., however these documents need not be certified at point of application, however certification will be required prior to attending the interview. The candidate must agree to the following: Shortlisted candidates must avail themselves for a virtual or in-person panel interview at a date and time determined by the GPAA. Please note: All shortlisted candidates, including the SMS, shall undertake two pre-entry assessments. One will be a practical exercise to determine a candidate’s suitability based on the post’s technical and generic requirements and the other must be an integrity (ethical conduct) assessment. It should be noted that the GPAA does not support the use of Artificial Intelligence (AI) in any of its recruitment and selection processes and will disqualify an application if it picks up the use of AI when completing assessments without acknowledging the source of information. Successful completion of the Nyukela Public Service SMS Pre-entry Programme as endorsed by the National School of Government, available as an online course on https://www.thensg.gov.za/training-course/sms-pre-entry-programme/, prior to finalisation of appointment, is a requirement for all SMS positions. All shortlisted candidates for SMS posts will be subjected to a technical exercise and interview. Following the technical exercise and interview, a maximum of three (3) SMS candidates will undergo psychometric assessments to assess cognitive capabilities, behavioural preferences, emotional intelligence, and integrity. Applicants must note that pre-employment checks and references will be conducted once they are short-listed and the appointment is also subject to a positive outcome on these checks, which include but not limited to: security clearance, security vetting, qualification/study verification, citizenship verification, financial/asset record check, previous employment verification and criminal record. Applicants will be required to meet vetting requirements as prescribed by Minimum Information Security Standards in line with the new DPSA Directive effective 01 April 2024. By submitting your application, it also means you consent to the GPAA processing your information for Human Resources Management purposes. It is the applicant’s responsibility to have all their foreign qualifications (this includes O and A level certificates) evaluated by the South African Qualifications Authority (SAQA), at your own expense. Upon appointment, successful candidates will be required to sign a Performance Agreement within 3 months from date of appointment and for candidates whose appointment exceeds 12 calendar months will be appointed on probation for the period of twelve (12) calendar months excluding leave taken as prescribed by Public Service Regulation 68. The status of your application will be visible on the e-Recruitment system. However, if you have not received feedback from the GPAA within 6 months of the closing date, please regard your application as unsuccessful. The candidate must take note: It is the GPAA’s intention to promote equity (race, gender and disability) through the filling of this post(s) with a candidate whose transfer / promotion / appointment will promote representativeness in line with the numerical targets as contained in GPAA’s Employment Equity Plan. Note: The GPAA reserves the right not to fill the below-mentioned posts, withdraw or to put on-hold a position and/or to re-advertise a post. MANAGEMENT ECHELON