Isikhundla Sesenior Administrative Officer: Appeals

Okubalulekile

Isikhundla sesenior Administrative Officer ye-appeals ku-Government Pensions Administration Agency elisekela inzira yocwaningo nokuseshayelela.

Izidingo

• Izidingo zokufundiswa ezifanele ezinezinga le-National Diploma/Degree elinobuthakela obufanayo (okungenani amakredithi angu-360).
• Okungenani iminyaka engu-3 yomusebenzane ofanele lapho iminyaka emihlanu ebhema kuzosebenza ekusethenziswa kwabadala NOMA iminyaka emihlanu yomusebenzane ofanele kumkhakha ofanele.
• Ulwazi lwekhompyuta oluhlanganisa izinga eliphakeme lokusebenzisa imikhiqizo ye-Microsoft.
• Inayela evalidile yokukhuluma.
• Ulwazi lwe-Public Finance and Management Act.
• Ulwazi lwe-Employee Benefits.
• Ulwazi lwe-Program & Project Management.
• Ulwazi lwe-driving.
• Ulwazi lwe-Retirement Fund Industry.
• Ulwazi lwe-Change Management.
• Ulwazi lwe-Adjudication and Appeal Process.
• Ulwazi lwesiyasiyenza lwepolitics yeSouth Africa.
• Amakhono okuhlaziya.
• Ulwazi lwekhompyuta.
• Amakhono okuthathela inhloso inkinga yezemali.
• Amakhono okuhlobana nabantu.
• Amakhono ekunhlela nobuhle.
• Amakhono okuxoxa kahle kuwo wonke amazinga.
• Amakhono okukhuthaza.
• Ukugxilisa umuntu.
• Ikhono lokwakha ukunxulunyana okukusile.
• Ikhono lokusebenza njengeqembu.

Umsebenzi

• Umuntu ozodlala lo msebenzi uzobamba ubunina bezinsiza ezilula kodwa ezinganilinganiswi: Nikeza usekelo lwocwaningo kuPanel ye-Appeal nokupela: Wa sizuku futhi ubuke izicelo lokucwaningo kusuka kuma-adjudicators, Umphathi kanye noBhodi.
• Lungisa indlela yocwaningo ukuxazulula izimangalo ezingacaci nokungacwaningwanga ngabashiseli.
• Lungisa futhi enza izindlela zocwaningo ezikhethekile ezozohlinzeka iBhodi le-Appeal ngenqubo yokugcina icala.
• Lungisa futhi enza indlela yocwaningo ekusabalele ukuxazulula amacala ocwaningo.
• Enza ucwaningo usebenzisa izindlela zocwaningo ezikhona ukuxazulula amacala.
• Nikeza usekelo lokuthuthukisa abavumi nomphakathi: Thuthukisa futhi buze kuphela kwephayela elithunyelwayo elixazulule amacala nohlupahlupa kweqembu leCwaningo.
• Lungisa indlela yerekhodi yokwenxanxathela amacala ocwaningo, phathele futhi nendlela yokubhala amacala ocwaningo ngendlela efanele.
• Rekhodisa amacala ocwaningo ayingene, namukelela umsebenzi ngokufanele, nikeza ikhunta kwanxiwa nabantu abalekelela.
• Qinisekisa ukulawulwa ngoba okulunga kwamacala ocwaningo nokusimamela kukunyakuza kwephepha.
• Ukulandelela, ukubuza umuntu nokuhanda ingxoxo yenyanga yocwaningo: Landelela futhi enza imikhosi yomnxeba noma ubuso nobuso uma nombhali, hambe nolwazi futhi ulungiselele amacala ePanel ye-Appeal kanye neBhodi le-Appeal.
• Ingxoxo yenyanga yenziwe futhi yathunyelwe ngomuva kwenyanga ngenxa yaloku mube nemiphumela, ekuboniseni ngqo nokuveza umsebenzi konke amacala ocwaningo.
• Ukulawula umsebenzi: Namukelela umsebenzi ngokusika nokusebenziseka.
• Phethe umsebenzi wabaqakathi.
• Thuthukisa, qeqeshe futhi ukhuthalele abahloli.
• Zalisa isigwebo.
• Nikeza izibiko ngenyanga nane kanye nokungenzeka.
• Nikeza izibhalo zenyanga.
• Qinisekisa ukuthi abaqakathi bazitholekelela ngokunye ngezinguquko emusebenzini noma izinqumo zokuthathela inhloso.

Indlela yokukhumbula

To apply visit: https://erecruitment.gpaa.gov.za/

Imibuzo: Felicia Mahlaba Tel No: (012) 319 1455 Enquiries.erecruitment@gpaa.gov.za

Amanothi

One permanent position of SAO Appeals is currently available at the Government Pensions Administration Agency (GPAA): Special Pensions Unit. Effective from 19 June 2026, the GPAA now utilises an e-Recruitment System which means all applicants must login/register to apply for positions, we only accept e-Recruitment online applications. The applicant’s profile on the e Recruitment is equivalent to the newly approved Z83, and it is the responsibility of applicants to ensure their profiles are fully completed or their applications will not be considered, as per the DPSA Practice Note. Certain documentation will still be required to be uploaded on the system such as copies of all qualifications including National Senior Certificate/Matric certificate, ID, etc., however these documents need not be certified at point of application, however certification will be required prior to attending the interview. The candidate must agree to the following: Shortlisted candidates must avail themselves for a virtual or in-person panel interview at a date and time determined by the GPAA. Please note: All shortlisted candidates, including the SMS, shall undertake two pre-entry assessments. One will be a practical exercise to determine a candidate’s suitability based on the post’s technical and generic requirements and the other must be an integrity (ethical conduct) assessment. It should be noted that the GPAA does not support the use of Artificial Intelligence (AI) in any of its recruitment and selection processes and will disqualify an application if it picks up the use of AI when completing assessments without acknowledging the source of information. Successful completion of the Nyukela Public Service SMS Pre-entry Programme as endorsed by the National School of Government, available as an online course on https://www.thensg.gov.za/training-course/sms-pre-entry-programme/, prior to finalisation of appointment, is a requirement for all SMS positions. All shortlisted candidates for SMS posts will be subjected to a technical exercise and interview. Following the technical exercise and interview, a maximum of three (3) SMS candidates will undergo psychometric assessments to assess cognitive capabilities, behavioural preferences, emotional intelligence, and integrity. Applicants must note that pre-employment checks and references will be conducted once they are short-listed and the appointment is also subject to a positive outcome on these checks, which include but not limited to: security clearance, security vetting, qualification/study verification, citizenship verification, financial/asset record check, previous employment verification and criminal record. Applicants will be required to meet vetting requirements as prescribed by Minimum Information Security Standards in line with the new DPSA Directive effective 01 April 2024. By submitting your application, it also means you consent to the GPAA processing your information for Human Resources Management purposes. It is the applicant’s responsibility to have all their foreign qualifications (this includes O and A level certificates) evaluated by the South African Qualifications Authority (SAQA), at your own expense. Upon appointment, successful candidates will be required to sign a Performance Agreement within 3 months from date of appointment and for candidates whose appointment exceeds 12 calendar months will be appointed on probation for the period of twelve (12) calendar months excluding leave taken as prescribed by Public Service Regulation 68. The status of your application will be visible on the e-Recruitment system. However, if you have not received feedback from the GPAA within 6 months of the closing date, please regard your application as unsuccessful. The candidate must take note: It is the GPAA’s intention to promote equity (race, gender and disability) through the filling of this post(s) with a candidate whose transfer / promotion / appointment will promote representativeness in line with the numerical targets as contained in GPAA’s Employment Equity Plan. Note: The GPAA reserves the right not to fill the below-mentioned posts, withdraw or to put on-hold a position and/or to re-advertise a post. MANAGEMENT ECHELON