Quality Assurance Manager: Central Hospital

Overview

Lead quality assurance, clinical governance and risk management at Groote Schuur Hospital, requiring a Health Sciences qualification and relevant management experience.

Requirements

• Minimum educational qualification: Four-year National Diploma / Degree or equivalent qualification in Health Sciences, registerable with a South African Statutory Health Professions Council or the South African Nursing Council.
• Experience: Appropriate experience in quality assurance, risk management and health service governance.
• Appropriate management experience within a hospital environment.
• Experience in patient safety, complaints management, adverse incident management, clinical audit, occupational health and safety, and service improvement.
• Experience in personnel management.
• Inherent requirements of the job: A valid Code EB/B driver's license.
• Competencies (knowledge/skills): Extensive knowledge of health service delivery systems, quality assurance, clinical governance, patient safety, risk management, and occupational health and safety.
• Knowledge of relevant legislation, policies, norms, standards, compliance tools and reporting requirements within the public health sector.
• Strong leadership, management, communication, interpersonal, analytical and problem-solving skills.
• Ability to lead multidisciplinary teams, influence service improvement, manage change and work collaboratively with internal and external stakeholders.
• Computer literacy, including the ability to maintain, analyse and interpret databases and reports.
• Ability to prepare high-quality written reports, presentations, policies and action plans.
• Computer literacy, particularly in MS Office (MS Word, Excel, Outlook, PowerPoint).

Duties

• Provide strategic and operational leadership for quality assurance, clinical governance, risk management, patient safety and occupational health and safety within Groote Schuur Hospital.
• Develop, implement, monitor and evaluate systems that strengthen the quality, safety, effectiveness and accountability of care across clinical, administrative and institutional management functions.
• Lead and coordinate quality improvement initiatives, including the complaints and compliments system, adverse incident reporting, morbidity and mortality review processes, clinical audits, patient satisfaction surveys and waiting time surveys.
• Analyse data and service trends to identify risks, gaps and areas for improvement, and ensure the development, implementation and monitoring of appropriate corrective action plans.
• Support outbreak investigations, infection prevention and control surveillance, occupational health programmes and compliance with relevant legislation, policies, standards, norms and service improvement plans.
• Develop, review and implement policies, protocols, standard operating procedures and reporting systems that promote safe, effective, equitable and patient-centred service delivery.
• Provide technical advice, training and support to departments and multidisciplinary teams, and promote a culture of quality, accountability, learning, responsiveness and continuous improvement across the hospital.
• May be required to perform duties outside of normal working hours.

How to apply

Applications are submitted online via www.westerncape.gov.za/health-jobs (click “online applications”).

Enquiries: Dr S De Vries Tel No: (021) 404-3178

Notes

No payment of any kind is required when applying for this post. A practical/competency test may form part of the shortlisting and/or interview process. It will be expected of candidates to be available for selection interviews on a date, time and place as determined by the Department. Kindly note that excess personnel will receive preference. All shortlisted candidates, including the SMS, shall undertake two pre-entry assessments. One will be a practical exercise to determine a candidate’s suitability based on the post’s technical and generic requirements and the other must be an integrity (ethical conduct) assessment. ERRATUM: Kindly note that the advert for the POST 31/426: Medical Specialist Grade 1 To 3 (Orthopaedic Surgery) , Salary R 468 459 per annum Centre: Karl Bremer Hospital, advertised in the Public Service Vacancy 31 dated 28 August 2026, with reference number: Post 31/426 has been amended as follows: Post title: Medical Officer Grade 1 to 3 (Orthopaedic Surgery) , Salary: Grade 1: R1 041 402 per annum Grade 2: R1 188 255 per annum Grade 3: R1 375 245 per annum (A portion of the package can be structured according to the individual's personal needs.) OTHER POSTS