Administrative Officer: Support Services (RECEPTION)

Overview

Administrative Officer needed at Khayelitsha CHC to co-ordinate registry services and supervise reception administration, requiring a Senior Certificate and relevant experience.

Requirements

• Minimum educational qualification: Senior Certificate (or equivalent).
• Experience: Appropriate administrative and supervisory experience in reception.
• Inherent requirements of the job: Valid (Code B/EB) driver’s license.
• After-hours availability to provide administrative support for shift staff.
• Competencies (knowledge/skills): Good communication skills.
• Strong leadership abilities to ensure correctness of work.
• Advance computer literacy (MS Word, Excel, PowerPoint).
• PHCIS, appointment system and duplication reports.
• Extensive knowledge of Clinicom/PHCIS.

Duties

• Co-ordinate registry services and folder management of the facility.
• Supervise, manage and develop reception administration, including welcome helpdesk Clerk with regards to recordkeeping, complaints management, switchboard operation, folder hygiene and operating the patient registration system.
• Responsible for MVA claims, J88.
• Assist the Facility Manager and Line Managers with regards to the administrative management of the reception, records management, archiving and disposal and revenue generation.
• Assist with infrastructure, IT equipment and assets and submit daily statistics.
• Manage HR functions, SPMS, training of subordinates, leave administration, duty rosters, overtime, and assist with Labour Relations.

How to apply

Applications are submitted online via www.westerncape.gov.za/health-jobs (click “online applications”).

Enquiries: Mr D Grootboom Tel No: (021) 360-5207

Notes

No payment of any kind is required when applying for this post. It will be expected of candidates to be available for selection interviews on a date, time and place as determined by the Department. Kindly note that excess personnel will receive preference. All shortlisted candidates, including the SMS, shall undertake two pre-entry assessments. One will be a practical exercise to determine a candidate’s suitability based on the post’s technical and generic requirements and the other must be an integrity (ethical conduct) assessment. OTHER POSTS