Deputy Director; Fraud Investigation and Case Management

Overview

Deputy Director for fraud investigation and case management at GPAA, level 11, managing departmental forensic investigations.

Requirements

• A relevant three-year National Diploma / Degree or equivalent qualification (at least 360 credits) in relevant environment, Minimum 6 years’ experience in the relevant environment.
• With three (3) years in Management or Middle management experience.
• Computer literacy that would include a good working knowledge of Microsoft Office products.
• Knowledge of Policies and Procedures, best/recommended practices and internal processes.
• Knowledge of Disciplinary Enquiry and Legal Proceedings.
• Knowledge of Corporate Environment.
• Knowledge of Telecommunications.
• Knowledge of Conflict Management.
• Knowledge of Risk Assessment.
• Knowledge of SA pension Fund Legislation.
• Fraud investigation skills.
• Investigation Skills.
• Research skills.
• Report writing skills.
• Communication skills.
• Interpersonal skills. Professionalism.
• Research skills.
• Presentation skills.
• Analytical Thinking.
• Attention to detail.
• Honesty and Integrity.
• Quality Orientated.

Duties

• The incumbent will be responsible for a wide variety of tasks which include but not limited to the following.
• Manage the departmental forensic investigations conducted.
• Receive case allegations, analyse and allocate the case.
• Investigate the financial, human capital and operations cases by collecting and analysing data.
• Analysis of information and drafting reports.
• Advice on findings as needed.
• Issue information for use in disciplinary hearings or criminal or civil court cases.
• Facilitate Project on forensic investigations and other high-level special investigations.
• Draft and issue report on findings and make recommendations.
• Issue final report for internal and external stakeholders.
• Refer cases for further criminal investigation on actual/potential loss suffered.
• Manage the Development of Fraud investigation policy and strategy.
• Develop required fraud investigation policies and procedures in line with Enterprise- wide Risk Management policy.
• Develop fraud investigation strategy in line with fraud Prevention policy.
• Develop action plans and mitigation plans related to fraud.
• Monitor and implement fraud Investigation strategy.
• Monitor all identified, detected and prevented cases.
• Review and follow up on cases related query reports.
• Ensure that all pending cases are followed up.
• Ensure that statistical reports are provided for pending/outstanding cases.
• Confirm the forensic investigation based on an assessment of the information and documentation provided.
• Monitor the Loss Control process.
• Develop and maintain a fraud debt register.
• Keep loss and fraud control registers.
• To maintain a proper reconciliation on our debt and recoveries (Total value of Actual and Potential Loss).
• To update the Fraud debt register.
• Manage all resources of the unit.
• Set, agree and monitor performance of direct reports, check that it is aligned with planned targets.
• Allocate work according to the individual workload, expertise and developmental needs of the individual.
• Identify development and succession planning requirements.
• Ensure employment equity compliance.
• Monitor that outputs achieve business requirements.
• Facilitate staff productivity and efficiency, minimizing absenteeism and turnover figures.
• Motivate staff through the implementation of various reward mechanisms.
• Facilitate departmental communication through appropriate structures and systems.
• Manage the budget of the unit and monitor expenditure patterns as per the prescripts.

How to apply

To apply visit: https://erecruitment.gpaa.gov.za/

Enquiries: Sanele Ngema Tel No: (012) 319 3501 Enquiries.erecruitment@gpaa.gov.za

Notes

Effective from 19 June 2026, the GPAA now utilises an e-Recruitment System which means all applicants must login/register to apply for positions, we only accept e-Recruitment online applications. The applicant’s profile on the e Recruitment is equivalent to the newly approved Z83, and it is the responsibility of applicants to ensure their profiles are fully completed or their applications will not be considered, as per the DPSA Practice Note. Certain documentation will still be required to be uploaded on the system such as copies of all qualifications including National Senior Certificate/Matric certificate, ID, etc., however these documents need not be certified at point of application, however certification will be required prior to attending the interview. The candidate must agree to the following: Shortlisted candidates must avail themselves for a virtual or in-person panel interview at a date and time determined by the GPAA. Please note: All shortlisted candidates, including the SMS, shall undertake two pre-entry assessments. One will be a practical exercise to determine a candidate’s suitability based on the post’s technical and generic requirements and the other must be an integrity (ethical conduct) assessment. It should be noted that the GPAA does not support the use of Artificial Intelligence (AI) in any of its recruitment and selection processes and will disqualify an application if it picks up the use of AI when completing assessments without acknowledging the source of information. Successful completion of the Nyukela Public Service SMS Pre-entry Programme as endorsed by the National School of Government, available as an online course on https://www.thensg.gov.za/training-course/sms-pre-entry-programme/, prior to finalisation of appointment, is a requirement for all SMS positions. All shortlisted candidates for SMS posts will be subjected to a technical exercise and interview. Following the technical exercise and interview, a maximum of three (3) SMS candidates will undergo psychometric assessments to assess cognitive capabilities, behavioural preferences, emotional intelligence, and integrity. Applicants must note that pre-employment checks and references will be conducted once they are short-listed and the appointment is also subject to a positive outcome on these checks, which include but not limited to: security clearance, security vetting, qualification/study verification, citizenship verification, financial/asset record check, previous employment verification and criminal record. Applicants will be required to meet vetting requirements as prescribed by Minimum Information Security Standards in line with the new DPSA Directive effective 01 April 2024. By submitting your application, it also means you consent to the GPAA processing your information for Human Resources Management purposes. It is the applicant’s responsibility to have all their foreign qualifications (this includes O and A level certificates) evaluated by the South African Qualifications Authority (SAQA), at your own expense. Upon appointment, successful candidates will be required to sign a Performance Agreement within 3 months from date of appointment and for candidates whose appointment exceeds 12 calendar months will be appointed on probation for the period of twelve (12) calendar months excluding leave taken as prescribed by Public Service Regulation 68. The status of your application will be visible on the e-Recruitment system. However, if you have not received feedback from the GPAA within 6 months of the closing date, please regard your application as unsuccessful. The candidate must take note: It is the GPAA’s intention to promote equity (race, gender and disability) through the filling of this post(s) with a candidate whose transfer / promotion / appointment will promote representativeness in line with the numerical targets as contained in GPAA’s Employment Equity Plan. Note: The GPAA reserves the right not to fill the below-mentioned posts, withdraw or to put on-hold a position and/or to re-advertise a post. MANAGEMENT ECHELON