Service Office Manager

Overview

Manage a social services office providing welfare and community development services, requiring a Social Work degree, SACSSP registration, a driver's licence and three years' managerial experience.

Requirements

• Bachelor’s Degree (NQF Level 7) in Social Work.
• Registration with the South African Council for Social Services Professions as a Social Worker.
• Only Shortlisted candidates will submit proof of current registration with the South African Council for Social Services Profession as a Social Worker.
• A valid driver’s license.
• A minimum of 3 years junior managerial experience in social services environment.
• Knowledge: Constitution of the Republic of South Africa, Social Welfare and Community Development Legislation, Policies, Norms and Standards, Public Service Act, Public Service Regulations, Public Finance Management Act, Treasury Regulations, Organizational behaviour analysis, Strategic business management, Employee Performance Management and Development System, Legislation pertaining to Social Welfare Service Delivery, Understanding of SASSA functions, Social dynamics of KwaZulu- Natal communities, knowledge of HR Management, Labour Relations Act, Service Delivery Frameworks, Public Participation, Community Outreach.
• Skills: Communication, Interpersonal Relations, Report Writing, Financial Management, Change Management, Time management, Project Management, Leadership, Diversity management, Decision Making, Counselling, Service Delivery Innovation, Client orientation and client focus, presentation and facilitation, problem solving and analysis, conflict resolution, Driving, interviewing, computer literacy, numeracy and language skill.

Duties

• Provide Social Welfare Services;
• Provide Community Development Services;
• Ensure the provision of corporate support services;
• Ensure the implementation of Departmental policies and other relevant legislation in the day-to-day running of the component;
• Manage resources of the Service Office.

How to apply

Enquiries: Ms TFP Khuzwayo Tel No: (039) 682 7506 uGu District Ms NHP Khanyile Tel No: (035) 874 8506 Zululand District Ms TN Nkosi Tel No: (039) 259 7027 Harry Gwala District Mrs NP Mhlongo Tel No: (034) 299 7578 uThukela District

Notes

The content of this circular must without delay be brought to the attention of all potential applicants. Applications must be forwarded to the relevant address. Applications must indicate the reference number of the post applied for and the Centre using a new Z83 form (which must be completed in a manner that allows a selection committee to assess the quality of the candidate based on the information provided in the form. It is therefore prudent that fields be completed by applicants and the form must be signed noting the importance of the declaration) which is effective from 01 January 2021 obtainable from any Public Service Department and should be accompanied by a detailed/comprehensive Curriculum Vitae. NB: Applicants are not required to submit copies of qualifications and other relevant documents on application but must submit the fully completed Z83 and a detailed curriculum Vitae. Only shortlisted candidates will be required to submit certified documents on or before the date of the interview following communication from Human Resources. The Department is an Equal Opportunity Affirmative Action employer and is committed to empowering people with disabilities and the Department will implement employment equity sector targets. Appointment is subject to a positive outcome obtained on the following Personnel Suitability Checks (Security Clearance, Citizenship, qualification verification, criminal records, credit records and previous employment). The employment is subject to signing the employment contract, annual performance agreement and to disclose financial interests in accordance with relevant prescripts. Other shortlisted candidates, including SMS will undertake two pre-entry assessments. One will be a practical exercise to determine a candidate’s suitability based on the post’s technical and generic requirements and the other must be an integrity (ethical conduct) assessment and Failure to comply with any of the above instructions will result in immediate disqualification. If the applicant has not been contacted within three (3) months after the closing date must accept that his / her application was not successful. Regrettably due to excessive budget cuts the Department cannot meet any travel and subsistence costs relating to the recruitment process for the shortlisted candidates. It is regretted that due to large volumes of applications anticipated to be received, it is not possible for the Department to acknowledge receipt of the same and that only those applicants that participate in the final selection processes (interviews) will be notified of the outcome. OTHER POSTS