Administrative Officer: Employee Relations

Overview

Administrative Officer position within the Western Cape Department of Health and Wellness providing employee relations support and administering disciplinary and grievance procedures.

Requirements

• Minimum educational qualification: Senior certificate (or equivalent).
• Experience: Appropriate experience in an Employee Relations environment.
• Inherent requirement of the job: Valid Code B/EB driver’s license.
• Willingness to travel.
• Ability to work independently and under pressure.
• Ability to work effectively within a team environment.
• Competencies (knowledge/skills): Labour legislation and collective agreements.
• Employee Relations management prescripts, policies, procedures and delegations.
• Relevant institutional, provincial and national legal and policy frameworks.
• Disciplinary, grievance and dispute resolution processes.
• Collective bargaining structures and labour relations practices.
• Computer literacy.
• Interpersonal and relationship management skills.
• Conflict management and negotiation skills.
• Decision-making and problem solving skills.
• Policy interpretation skills.
• Presentation and facilitation skills.
• Good verbal and written communication skills.
• Organisational and administrative skills.
• Ability to compile and analyse Employee Relations statistics and reports.

Duties

• Provide advice, support and guidance to employees and supervisors on Employee Relations matters, labour legislation, collective agreements and departmental policies.
• Administer and monitor disciplinary cases and grievance procedures, including maintaining databases, registers and case records.
• Facilitate the effective functioning of the Institutional Management and Labour Committee (IMLC) through coordinating meetings, compiling agendas, recording minutes and maintaining labour relations statistics.
• Provide administrative and logistical support for Employee Relations training and development initiatives.
• Maintain and analyse Employee Relations statistics and compile reports for management and relevant stakeholders.
• Assist with the preparation of conciliation and arbitration matters, including the compilation of supporting documentation and maintenance of dispute registers. -Provide supervisory support to the Administrative Clerk and Intern and assist the Senior Administrative Officer with supervisory responsibilities.
• Promote compliance with labour legislation, collective agreements and departmental Employee Relations policies and procedures.

How to apply

Applications are submitted online via www.westerncape.gov.za/health-jobs (click “online applications”).

Enquiries: Mr A Mniki Tel No: (021) 510-0004

Notes

No payment of any kind is required when applying for this post. It will be expected of candidates to be available for selection interviews on a date, time and place as determined by the Department. Kindly note that excess personnel will receive preference. All shortlisted candidates, including the SMS, shall undertake two pre-entry assessments. One will be a practical exercise to determine a candidate’s suitability based on the post’s technical and generic requirements and the other must be an integrity (ethical conduct) assessment. ERRATUM: Kindly note that the advert for the Post 32/333: Assistant Manager Nursing (Primary Health Care) Nomzamo CDC, Khayelitsha/Eastern Sub- structure, Salary R785 568 per annum Centre: Nomzamo CDC advertised in the Public Service Vacancy 32 dated 04 September 2026, with reference number Post 32/333: Post has been cancelled. Kindly note that the advert for the POST 32/331: Deputy Director: Employee Relations (Dispute Resolutions, Misconduct And Litigation) Directorate: Employee Relations, Salary R 932 292 per annum (A portion of the package can be structured according to the individual's personal needs.) Centre: Head Office, Cape Town (Stationed on the premises of Stikland Hospital) advertised in the Public Service Vacancy 32 dated 04 September 2026, with reference number Post 32/331: Post must be amended to include driver’s licence. OTHER POSTS