Administration Clerk: Finance/admin

Overview

Administration clerk needed at the Department of Health and Wellness in Cape Town to handle patient billing, invoicing and debt follow-up at Stikland Hospital.

Requirements

• Minimum educational qualification: Senior Certificate (or equivalent) with Mathematics and/or Accounting as a passed subject and/or Senior Certificate (or equivalent) with experience/competencies that focuses on the Key Performance Areas (KPA’s) of the post.
• Experience: Appropriate experience in a Hospital patient fees or a health related claims environment.
• Appropriate experience with medical aid/scheme claims.
• Appropriate working experience in a HIS (Health Information system)/Accounts Receivable System.
• Inherent requirements of the job: A valid (Code B/EB) drivers’ licence (persons with a valid Learner’s Licence may also apply).
• Willingness to travel and spend long periods away from the office.
• Competencies (knowledge/skills): Knowledge of In-Hospital Patient fees or in a health-related claims environment, medical aid/scheme claims, HIS (Health Information system)/Accounts Receivable System.
• Knowledge of the Hospital Fees policies and procedures.
• Knowledge of UPFS tariff structures.
• Ability to perform Medical Aid/EDI (Electronic Data Interchange) related transactions in the billing systems.
• Ability to perform billing related transactions for State Departments i.e.
• RAF (Road Accident Fund), SANDF (South African National Defence Force), SAPS (South African Police Services), DCS (Department of Correctional Services) and COID (Compensation for Occupational Injury on Duty).
• Computer literacy in Microsoft Office applications (Word, and Excel).

Duties

• Assist various facilities with billing of account backlogs, raising and releasing of invoices and debiting of charge entries to invoices as per UPFS (Uniformed Patient Fee Schedule) billing procedures.
• Assist facilities fees departments with relevant reports for follow up of outstanding patient accounts and invoices.
• Assist with submissions of EDI (Electronic Data Interchange) claims, rejections and resubmissions.
• Liaise with debtors, Medical Aids, and other relevant stakeholders regarding queries; stale claims and outstanding balances.
• Ensure submission of invoices to State Departments and assist hospitals to clear backlogs in terms of outstanding invoices.
• Assist with the clean-up of outstanding medical aid balances through the provision of support i.e investigation and follow-up, or escalation, of outstanding accounts.
• Assist with the clean-up of outstanding medical aid balances by providing the relevant reports i.e distribute reports (BD006) to hospitals, or similar reports to medical schemes.

How to apply

Applications are submitted online via www.westerncape.gov.za/health-jobs (click “online applications”).

Enquiries: Ms L Ismail Tel No: (069) 245-5927

Notes

No payment of any kind is required when applying for this post. Candidates must be prepared to complete a competency test as part of the evaluation process. It will be expected of candidates to be available for selection interviews on a date, time and place as determined by the Department. Kindly note that excess personnel will receive preference. All shortlisted candidates, including the SMS, shall undertake two pre-entry assessments. One will be a practical exercise to determine a candidate’s suitability based on the post’s technical and generic requirements and the other must be an integrity (ethical conduct) assessment. ERRATUM: Kindly note that the advert for the Post 28/215: Assistant Director: Expenditure Analysis and Management Reporting, Salary R487 197 per annum, Centre: Head Office (Cape Town) advertised in the Public Service Vacancy 28 dated 07 August 2026 with Ref No: 28/215. Kindly note that the post has been cancelled. OTHER POSTS