Information Technology Technician

Overview

IT technician needed in Bloemfontein to provide end-user hardware, software and network support, manage logged calls and enforce IT policies within the Department of Water and Sanitation.

Requirements

• A National Diploma or Degree in Information Technology.
• Three (3) years appropriate experience in IT.
• The disclosure of a valid unexpired driver’s license.
• Certification in the following will be an added advantage: Certified Microsoft Engineer, Microsoft Certified Solutions Associate (MCSA) or Microsoft Certified Solutions Expert (MCSE).
• A+ and Network+ certification is required.
• Knowledge of Windows 7;
• Windows 8;
• Window 10;
• MS Office 2010, 2013 and Office 365;
• Symantec Ant-virus;
• Microsoft MS;
• Transversal systems (PERSAL, SAP and LOGIS) and ITIL will serve as an advantage.
• Willingness to travel to various remote sites and offices Competences: An in-depth knowledge of client server IT environment.
• Leadership qualities as well as strong customer service and interpersonal skills.
• Good computer knowledge and skills (Ms Word, Excel and PowerPoint).
• Ability to work under pressure.
• Good communication skills both verbal and written.
• Exposure to different business application platforms.

Duties

• Manage calls logged on the call management systems.
• Provision of end-user support with regards to hardware, software and network connectivity.
• Ensure that all IT policies, norms and standards are enforced.
• Perform quality control for the Local Area Network (LAN).
• Perform installation, maintenance and upgrading of computer hardware as second fault-finding identification.
• Install and upgrade software applications not performed by resources from the outsourced partner.
• Provide and maintain internet and e-mail client services.
• Ensure that antivirus software signature and operating systems patches are up to date.
• Initiate and co-ordinate the change control procedures.
• Provide technical input for training and development of computer end-user skills.
• Perform routine back-ups for all the available servers.
• Compile monthly performance reports.
• The appointees will be expected to perform overtime and standby duties when necessary as well as assist the Deputy Director: Regional Information Systems Support with all IT related tasks.

How to apply

Interested applicants must submit their applications via the online link https://erecruitment.dws.gov.za

Enquiries: Mr N Smouse Tel No: (051) 405 9000

Notes

Other related documentation such as copies of qualifications, identity documents, driver’s license etc need not to accompany the application when applying for a post as such documentation must only be produced by shortlisted candidates during the interview date in line with DPSA circular 19 of 2022. With reference to applicants bearing professional or occupational registration, fields provided in Part B on the online Z83 must be completed as these fields are regarded as compulsory. Failure to complete or disclose all required information will automatically disqualify the applicant. No late applications will be accepted. Shortlisted candidates will be subjected to suitability checks (SAQA verification, reference checks criminal and credit checks). SAQA evaluation certificate must accompany foreign qualifications (only when shortlisted). Applications that do not comply with the above- mentioned requirements will not be considered. All shortlisted candidates, including the SMS, shall undertake two pre-entry assessments. One will be a practical exercise to determine a candidate’s suitability based on the post’s technical and generic requirements and the other must be an integrity (ethical conduct) assessment. Candidates will be required to complete a financial disclosure form and undergo security clearance. Foreigners or dual citizenship holders must provide a police clearance certificate from country of origin (only when shortlisted). The Vaal-Orange Catchment Management Agency is a Public Water Resource Management Agency, established in line with the provisions of the National Water Act, 1998 (Act no 36 of 1998) (NWA) and National Water Policy for South Africa. It is an entity of the National Department of Water and Sanitation. Employees appointed in the CMA have similar employment terms and conditions as those of employees appointed in terms of the Public Service Act, though not employed in terms of the Public Service Act. If you do not hear from us within three (3) months of this advertisement, please accept that your application has been unsuccessful. Faxed applications will not be considered. The agency reserves the right not to fill these positions. Women and persons with disabilities are encouraged to apply and preference will be given to the EE Targets. OTHER POSTS