Assistant Director: Desktop Support

Okubalulekile

Assistant Director: Desktop Support at Office of the Premier in Kimberley.

Izidingo

• Applicants should be in possession of a National Diploma (NQF level 6) in Information Technology/Computer Science-related qualification.
• Three (3) years’ proven experience at supervisory level in Information Communication Technology support.
• Specialist training with desktop and network support is essential.
• Experience in Microsoft Systems and Server administration including Active Directory Users and Computers, Group Policy Management, Desktop Virtualisation Administration, and associated software.
• Good computer skills (including Excel, Word, PowerPoint and Outlook).
• A valid driver’s licence.
• Competencies: The following key competencies and skills are required for the position: Good computer skills (including Excel, Word, PowerPoint and Outlook).
• Good interpersonal skills and communication skills (verbal and written).
• Good administration, presentation and reporting skills.
• Leadership and management skills.
• Ability to maintain a high level of confidentiality.

Umsebenzi

• Responsible for assisting in planning of ICT desktop support for the Department.
• Ensuring data integrity and computer maintenance.
• Configure computer hardware and software.
• Configure network devices and email accounts for all users in the Department.
• IT equipment maintenance and disposal by following prescribed procedures.
• Assist with specification of ICT equipment.
• Attend relevant meetings and development opportunities.
• Develop, implement, and monitor related risks, IT-related policies and procedures.
• Relevant Public Service Regulations.
• Supervising the ICT Infrastructure team, providing direction and developing staff to ensure team members are effective, motivated, accountable, and provide a high level of service.
• Responsible for managing and monitoring ICT tools of trade across Health Institutions and Districts, including network connectivity (WAN, LAN, Wi-Fi, APN, 3G/4G), desktop support, and ICT device maintenance.
• Oversees ICT project implementation, application support (e.g., HIS, PACS), and ensures compliance with IT security standards.
• Provides supervision and technical guidance to IT Support Technicians, manages service desk escalations, and ensures SLA adherence.
• Supports interactive technologies in Hospitals and maintains IT asset registers while staying aligned with IT best practices and policies.

Indlela yokukhumbula

Email applications to: adds@ncotp.gov.za

Imibuzo: Ms. T. Toloane Tel No: (053) 030 0752

Amanothi

The Northern Cape Office of the Premier is committed to providing equal opportunities and practicing affirmative action employment. We intend to promote equity through the fulfillment of all numeric targets as contained in the Employment Equity Plan. To facilitate this process successfully, an indication of race, gender and disability status is required. Preference will be given to females as per the Northern Cape Office of the Premier Employment Equity Targets. Women and people with disabilities are encouraged to apply. Compliance: Applications must be submitted on the approved New Amended Z83 Form (No.81/971431) as prescribed with effect from 01 January 2021, which must be signed, initialled and dated; however, the initial on the second page of the form is not mandatory. The form is obtainable from any Public Service Department or on the DPSA website, www.dpsa.gov.za. Applicants must indicate the post and the correct reference number on the Z83 application Form. The New Z83 Form must be accompanied by a detailed Curriculum Vitae clearly indicating positions held, period in the position and key responsibilities with three contactable referees, and it is the applicant’s responsibility to have all foreign qualifications evaluated by SAQA and to provide proof of such evaluation report (only when shortlisted). DPSA Circular 03 of 2025 states that the form must be completed in a manner that provides sufficient information about the candidate and the post applied for by completing all relevant fields. Please note that Part A must be fully completed. Part B, C and D questions of the Z83 may be left blank, marked as not relevant, and use dashes or N/A if they do not apply to you or the position applied for. Part E, F and G do not need to be completed if the CV has been attached and provides the required information. However, the question related to conditions that prevent re- appointment under Part F is compulsory for applicants seeking re-employment into the Public Service. Applicants currently employed by the public service do not need to complete the section as it is intended for those seeking re- employment. Failure to provide information on the CV as requested the applicant may be disqualified. Applications received after the closing date will, as a rule, not be accepted. Only shortlisted candidates for the post will be required to submit certified documents on or before the day of the interviews. It will be expected of candidate(s) to be available for the interview process on a date, time and place as determined by the Department. All shortlisted candidates, including SMS, shall undertake two pre-entry assessments. One will be a practical exercise to determine a candidate’s suitability based on the post’s technical and generic requirements and the other must be an integrity (ethical conduct) assessment. All shortlisted candidates for SMS posts will be subjected to a technical exercise and interview. Following the technical exercise and interview, a maximum of three (3) SMS candidates will undergo psychometric assessments to assess cognitive capabilities, behavioural preferences, emotional intelligence, and integrity. Applicants could be required to provide consent for access to their social media accounts. Prior to appointment for SMS, a candidate would be required to complete the Nyukela Programme: Pre-entry Certificate to Senior Management Services as endorsed by DPSA, which is an online course, endorsed by the National School of Government (NSG). The course is available at the NSG under the name Certificate for entry into the SMS, and the full details can be sourced by the following link: https://www.thensg.gov.za/training-course/sms-pre-entry- programme/ Shortlisted candidate(s) will be required to undergo personal suitability checks, which include criminal records, citizenship, financial credits/assets, qualifications verification, verification of any dismissal for misconduct, and previous employment background/reference checks will be verified. Candidates will be subject to security screening and vetting. Applicants must disclose if he/she is not a Director/Shareholder of a company or conducting 162 any business with an Organ of State and whether he/she is performing any additional remunerative work outside his/her normal duties. The successful candidate will enter into an Annual Performance Agreement, and also annually disclose his/her financial interest. The Department reserves the right not to make appointments. Candidates requiring additional information regarding the advertised post must direct their enquiries to the relevant person indicated. Communication and Correspondence will be limited to shortlisted candidates only. If you have not been contacted within three (3) months after the closing date, please accept that your application was unsuccessful. MANAGEMENT ECHELON