Administration · Circular 35 of 2026

Assistant Director: JOB Design and Service Delivery

Department of the Premier

Overview

Assistant Director: JOB Design and Service Delivery at Department of the Premier in Western Cape.

Requirements

  • An appropriate 3-year National Diploma/B-Degree (equivalent or higher qualification) in Social Sciences, Humanities, Industrial Psychology, Industrial Engineering, Public and Business Management Science or related;
  • A minimum of 3 years relevant experience;
  • A valid (Code B or higher) driving licence;
  • NB: People with disabilities that restrict driving abilities, but who have reasonable access to transport, may also apply.
  • Competencies: Knowledge of the following: Organisational performance as they relate to the field of organisation development;
  • Appropriate job evaluation system;
  • Organisation development theory, practice, and techniques regarding organisation design, process development and improvement and behaviour;
  • Appreciative inquiry;
  • Research methods/statistics (action research, quantitative and qualitative);
  • Project management;
  • Mentoring and coaching practices;
  • National and provincial instruments and legislation pertaining to human resources management, financial management and supply chain management;
  • Policies of the government of the day (national and provincial);
  • Provincial government functions and services;
  • Statutory framework governing the broad management of the public service;
  • Staff performance management system (SPMS);
  • Disciplinary and grievance procedure;
  • Working experience with the legislation, regulatory frameworks, policies and best practices that have a bearing on the line functions;
  • Understanding of information systems that aid in the management of knowledge and information pertaining to the line function;
  • Operational management practices;
  • Understanding of the functioning of the Province and the activities of sister departments/related functional areas.
  • Skills needed: Numeracy;. Literacy;
  • Computer Literacy;
  • Written and verbal communication;
  • Project Management;
  • Accounting Finance and Audit;. Analytical;
  • Data analysis and interpretation;
  • ICT Systems Awareness;. Benchmarking;
  • Conceptual, interpretive and formulation;. Diagnostic;
  • Facilitation and process consultation;
  • Innovative problem-solving skills;
  • Interviewing and listening skills;
  • Motivation and negotiation skills;
  • Mentoring and coaching skills;
  • Team building and strong inter-personal skills;
  • Data analysis and interpretation;
  • ICT systems awareness.

Duties

  • Deliver departmental work organisation capacity services.
  • (Diagnosing organisational challenges and supporting improvement through organisation design, job design, process improvement and change interventions);
  • Deliver transversal job design services.
  • (Designing and evaluation jobs, applying the prescribed job evaluation system, and ensuring consistent job grading practices across government);
  • Managerial Functions (Planning and managing work, supervising staff, monitoring performance and managing resources in line with governance requirements);
  • Deliver on transversal organisation design and alignment (Designing and aligning organisational structures, mandates and operating models to support strategic priorities and effective service delivery);
  • Deliver on transversal service delivery initiatives (Supporting and coordinating service delivery improvement initiatives, assessments, and reporting linked to provincial and national frameworks);
  • Deliver a practice enablement and development service (Developing and enabling organisation development practice through OD policies, frameworks, methodologies, tools, systems and capability building).

How to apply

Only applications submitted online will be accepted. To apply submit your application online only: via http://www.westerncape.gov.za/jobs or https://westerncapegov.erecruit.co

Enquiries: Ms N Smith Tel No: (021) 466 9542

Notes

Shortlisted candidates will be required to attend interviews on a date and time determined by the department and will be required to submit duly completed and signed vetting and supporting documentation within the timeframe communicated by the WCG and prior to the interview date. Failure to provide the required duly completed and signed vetting and supporting documentation within the prescribed timeframe, without reasonable justification, may result in the shortlisted candidate not being considered further in the current recruitment and selection process. All shortlisted candidates shall undertake two pre-entry assessments. One will be a practical exercise to determine a candidate’s suitability based on the post’s technical and generic requirements and the other must be an integrity (ethical conduct) assessment. The selection process will be guided by the EE targets of the employing department. By applying for this position, you are consenting to the Western Cape Government contacting your previous employers/managers for an employment reference. Reference checks will include enquiries relating to your disciplinary records and reasons for leaving. Should you experience difficulties with your online application, technical support is available from Monday to Friday from 08:00 to 16.00. Contact the helpline at 086 137 0214. For all other queries relating to the position, kindly contact the enquiries person as indicated in the advert. Please ensure that you submit your application before the closing date as no late applications will be considered. Only applications submitted online will be accepted. Kindly note that technical support is only available from Monday to Friday from 8:00 to 16:00. Should you experience any difficulties with your online application you may contact the helpline on 0861 370 214. Please ensure that you submit your application on or before the closing date as no late applications will be considered. The selection process will be guided by the EE targets of the employing department. By applying for this post, you are consenting to the Western Cape Government contacting your previous employers/managers for an employment reference. Reference checks will include enquiries relating to your disciplinary records and reasons for leaving. All shortlisted candidates must make themselves available to be interviewed at a date, time and place as decided by the selection panel. All shortlisted candidates will be required to submit duly completed and signed vetting and supporting documentation within the timeframe communicated by the WCG and prior to the interview date. Failure to provide the required duly completed and signed vetting and supporting documentation within the prescribed timeframe, without reasonable justification, may result in the shortlisted candidate not being considered further in the current recruitment and selection process. All shortlisted candidates for SMS posts will be subjected to a technical exercise that intends to assess relevant functional elements of the job and an interview. Following the technical exercise and interview, a maximum of three (3) SMS candidates will undergo psychometric assessments to assess cognitive capabilities, behavioural preferences, emotional intelligence, and integrity. The successful candidate will be required to complete the Senior Management Pre-Entry Programme (Nyukela) and submit the certificate before he/she can be appointed to this post. The purpose of the Senior Management Pre-Entry Programme, which is a public service specific training programme applicable to all applicants who aspire to join the SMS, is to ensure that potential SMS members have a background in processes and procedures linked to the SMS. The duration of the online Pre-Entry Programme is 120 notional hours (15 days). Full details may be sourced by the following link: https://www.thensg.gov.za/training- course/sms-preentryprogramme . The successful candidate shall be subjected to a leadership assessment, within one (1) month of appointment, to assess the managerial competencies required for SMS members in the Public Service as specified under Chapter Five (5) of the SMS handbook. This assessment shall be conducted to determine an individual’s ability to lead, manage, and direct others and to identify developmental gaps in core generic leadership and management competencies. The successful candidate will be required to enter into an employment contract and a performance agreement. The successful candidate will be subject to security vetting; and the candidate will have to disclose her/his financial interests. Furthermore, thank you to the huge public interest. We receive many applications for our posts, and as such will not be able to respond personally to all applications. Therefore, should you not hear from us within 10 weeks from close of the advert please consider your application unsuccessful. MANAGEMENT ECHELON

Post 35/343, sourced from the DPSA Circular 35 of 2026. Apply directly to Department of the Premier by 19 October 2026, quoting reference DOTP 15/2026 R1. This is an unofficial index; the advert in the circular is authoritative.

Location
Western Cape
Salary
R487 197 – R573 897 p/a · Level 9
Closing date
19 October 2026
Reference
DOTP 15/2026 R1
How to apply →

Apply directly to the department, by the closing date, quoting the reference.