IT Technician

Overview

Provide desktop and IT hardware support including user account setup, password resets, backups and antivirus assistance at Randfontein Campus.

Requirements

• Matric/Grade12 Certificate plus a recognised 3-year National Diploma or Degree in Information Technology/ Computer Science or any other relevant qualification.
• Must have a minimum of 1 to 2 years relevant work experience in information technology.
• Must have a valid driver’s license.
• Must be computer literate.
• Competencies, Knowledge, And Skills: Must have knowledge and understanding of IT hardware and software.
• Knowledge and understanding of desktop, networking, and voice communication infrastructure.
• Knowledge and understanding of IT help desk operation and program installations.
• Knowledge of IT first and second line of support.
• Knowledge and understanding of MIS, BAS, PERSAL, COLTECH and any related desktop systems.
• Should have good communication, time management, report writing, problem solving, client orientated, planning, organising, team leadership, people management skills.
• Ability to interact with service providers.

Duties

• Setup user account on desktop and laptop (mailbox and windows).
• Unlocking of password using Admin Pack.
• Setting up desktop, printers, and data projectors.
• Assist in maintaining a service catalogue and standard operating procedures.
• Perform backups information, anti-virus support and offsite storage.
• Perform trouble shooting and diagnosis.
• Support the availability of emails services, internet services, application services on workstation and availability of connection to transversal mainframe system.
• Perform installation, configuration, testing and upgrade tasks that may require some research and analysis.
• Verify network cabling.
• Perform PC installations and software installations.
• Provide technical support of the configuration, installation, repair and replacement of computers, printers, and telephones.
• Provide support of data migration during computer setup.
• Render IT information management services.
• Plan, develop and improve computer- based information systems.
• Maintain information management systems such as database to ensure integrity and security of data.
• Provide assistance on ICT related project activities.
• Assist in the development, implementation, and monitoring of ICT policies.

How to apply

Please hand deliver your application or email it to rfttechnician@westcol.co.za in a pdf format and as one attachment, quoting the relevant reference number to the Principal, Western TVET College, Corporate Office, 42 Johnstone Street, Randfontein, 1760.

Enquiries: Ms M Hlatshwayo/Mr P Motai Tel No: (011) 692 4004 Ext. 1010/1061/1062

Notes

All applications must be accompanied by a signed and fully completed NEW Z83 form obtainable from any public service Department or DPSA website, a comprehensive CV including at least three contactable references. Only shortlisted candidates will be required to submit certified copies of original documents with academic records/transcripts and other relevant supporting documents on or before the day of the interview following communication from HR Office. Foreign qualifications must be accompanied by a SAQA evaluation report. All shortlisted candidates, including the SMS, shall undertake two pre- entry assessments. One will be a practical exercise to determine a candidate’s suitability based on the post’s technical and generic requirements and the other must be an integrity (ethical conduct) assessment. If you have not been contacted within six months after the closing date, please consider your application as unsuccessful. Successful candidates will be subjected to a vetting and financial disclosure process (criminal record, citizenship, qualification verification and employment verification). People living with disability are encouraged to apply. If you have not been contacted within six months after closing date, please consider your application as unsuccessful. Western TVET College is an equal opportunities employer and reserves the right not to fill the posts. People with disability are encouraged to apply. Please ensure that the Z83 form is completed in full. Incomplete Z83 will be disqualified.