Receptionist

Overview

Receptionist (3 posts) at Manegement Echelon in Pretoria.

Requirements

• A minimum Grade 12 is required.
• Knowledge in reception, switchboard operation and office administration.

Duties

• Reception Services: Receive telephone calls, messages and direct them to the relevant stakeholders.
• Welcome, receive and direct clients to the offices of the meetings and provide relevant information when required.
• Operate office equipment and photocopiers and liaise with internal and external stakeholders.
• Maintain and oversee the utilisation of visitor register.
• Render effective Reception Services: Monitor and control the movement of employees, visitors and contractors on the floor.
• Confirm host availability before directing visitors to the required floor and escort visitors to the waiting rooms.
• Notify relevant staff members of their guests’ arrival and monitor guests’ whereabouts while they are on the premises.
• Answer telephone calls related to meetings, guests on the floor and visitors in the building.
• Record staff members’ whereabouts, arrivals and departures when required.
• Escorting of Visitors: Escort visitors to consultation or conference rooms.
• Notify security at the main reception once visits are completed.
• Approach unauthorised persons found on the floor and request security assistance where necessary.
• Ensure that visitors do not access restricted workstations or areas.
• Maintain Reception Area: Maintain a clean and orderly reception area at all times.
• Receive and acknowledge correspondence.
• Manage and monitor the electronic booking system.
• Answer, screen and direct telephone calls.
• Support Floor Representatives during emergency situations.
• Arrange and provide refreshments for meetings.

How to apply

Enquiries: enquiries only (No applications): Recruitment.Enquries@treasury.gov.za